Privacy Policy

This privacy policy applies solely to information collected by SqueakyCleanofSilverlake.com

Below we'll discuss:

• What personally identifiable information is collected from you through our web site, how it is used and with whom it may be shared
• What choices are available to you regarding the use of your data
• The security procedures in place to protect the misuse of your information
• How you can correct any inaccuracies in the information

Information Collection, Use, & Sharing

We are the sole owners of the information collected on SqueakyCleanofSilverlake.com. We only collect information that you voluntarily provide to us, such as your name, phone number, address, and service details when you call us, request an estimate, submit a form, or otherwise contact us. We will not sell or rent your information to anyone.

We use your information to respond to your inquiry, provide estimates, schedule services, send service updates and reminders, and maintain our customer records. We may also send promotional text messages if you have chosen to opt in to receive them.

We will never share your mobile number, text messaging opt-in information, or text messaging consent with third parties or affiliates for marketing or promotional purposes. We may share information with service providers only when necessary to operate our business and fulfill your request, such as customer service or scheduling support.

SMS Communications

If you opt in to receive SMS messages from Squeaky Clean of Silverlake, you agree to receive text messages related to estimates, appointment scheduling, appointment reminders, service updates, follow-up communications, and occasional promotions.

Message frequency varies based on your interaction with us and the services you request. Promotional text messages, when sent, will not exceed 4 messages per month. Message and data rates may apply.

You can opt out of SMS messages at any time by replying STOP. For help, reply HELP or call us at (323) 663-4152.

Your Access to & Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any
• Change/correct any data we have about you
• Have us delete any data we have about you
• Express any concern you have about our use of your data

Security

We take precautions to protect your information. When you submit sensitive information via our website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our privacy policy may change from time to time and all updates will be posted on this page.